GarrettCom Designs, Manufactures and Markets Industrial Networking Products

GarrettCom designs, manufactures, and markets industrial networking products for specialty and stressed applications in the US and internationally. Heavy duty products include managed and unmanaged switches, media converters, fiber links, multi-protocol routers and terminal servers, and cyber security solutions. The Company’s products are used in applications where high reliability under harsh conditions is a primary consideration. These include power utility substations and similar Smart Grid operations centers, surveillance and physical security, transportation facilities, industrial and factory automation, telecommunications, water treatment, and outdoor applications. GarrettCom, a privately held company founded in 1989, sells its products to sophisticated end users and through a network of system integrators, original equipment manufacturers and international distributors.

GarrettCom’s competitive advantage is based on its full range of Ethernet, serial, and routing products, its complete line of fiber products with a broad range of power options, its private label program, and its superior quality and service. The quality and service are measured by customer and reseller response, and value pricing. The company has an installed base of more than 10 million node connections. GarrettCom products are designed and manufactured in the U.S.A. ; the company is ISO 9001 certified for networking products design and manufacture.

Mission
GarrettCom believes in linked prosperity. The company’s mission is to design, manufacture, and market the finest Industrial networking products for a wide range of discriminating customers. Customers receive superior value in quality, features, and service; employees reap rewards from teamwork and exercise of creativity in an environment that encourages professional growth and rewards performance; channel partners have a clear charter without competitive surprises; and the owners are able to pursue growth with profitability by building on channel and customer relationships.

Markets
GarrettCom emphasizes industrial networking solutions for the factory automation, power utility, telecommunications and temperature-uncontrolled, outdoor locations. The company provides networking products to an expanding list of mission-critical applications, particularly in specialty markets. GarrettCom offers off-the-shelf solutions to many applications where a custom product is the only alternative.

Products
GarrettCom's product line includes the Magnum line of industrial Ethernet products, substation-hardened fiber Links and Optical Stars, and multi-protocol routers and terminal servers.  GarrettCom's industrial Ethernet products include managed or unmanaged switches, media converters, and hubs configurable with fiber or copper ports, extended operating temperature range, 24V DC, 125V DC, -48V DC or AC power. The Magnum line of Ethernet products includes more than 100 standard product models divided among 10 Mb, 100 Mb, and Gigabit Ethernet switches, hubs, media converters, repeaters, concentrators, and transceivers. Chassis sizes range from Plantwide LAN units capable of controlling up to 40 ports to compact Converter Switch units that can fit in the tightest of places. The company emphasizes built-in fiber solutions and the high-reliability and performance-oriented features required for the high-availability markets. GarrettCom offers dual-source -48VDC power, NEBS and ETSI certification, and 19" RETMA or 23" Telco rack-mount options for telecommunications applications; and dual-source 24VDC or 125 VDC power, DIN-Rail mounting option, built-in fiber for shielding against electrical noise and longer distance connections, and extended temperature rating for industrial automation and power utility applications.

Channels
GarrettCom has a clear market channel strategy, selling products only through a network of resellers, OEMs, system integrators, and international distributors. GarrettCom is proud of its private label relationships with many well-known telecommunications and industrial equipment manufacturers.

Customers
GarrettCom, through its channel partners, has products installed throughout the world. Representative customers include: ADT, Alcatel Lucentl, Areva, BHP Billiton, Duke Energy, Georgia DOT, Invensys, Johnson Controls, National Grid, Northeast Utilities, Nevada Power, SEL, Siemens, Sperry Marine, Tekelec, and L3 Communications.

Management
PRESIDENT:  Frank Madren:  more than 30 years experience in computing and networking technology industry. President of GarrettCom since 1992.
EXECUTIVE VICE PRESIDENT and CTO:  Lee House:  more than 20 years experience in engineering management, product design, engineering and R&D with telecommunications and networking companies.
VICE PRESIDENT SALES, AMERICAS AND APAC: Burt Hadlock: more than 25 years in technology sales and management.
CONTROLLER:  Mark Vaughan:  more than 15 years experience in financial operations and consulting.
DIRECTOR, GarrettCom EUROPE:  Doug Thompson:  more than 22 years in computer sales and management.